The Core Service Agency (CSA) plans, manages, and monitors a full range of treatment and rehabilitation services for persons with mental illness and co-occuring disorders through the Public Behavioral Health System (PBHS). Each year, the PBHS serves more than 3,000 Charles County children and adults through programs ranging from individual treatment to housing.

 

Core Service Agency’s Role

  • Promote awareness and education of the community to reduce stigma associated with mental illness and substance use
  • Identifying support services to assist persons with behavioral health concerns to achieve wellness and recovery
  • Developing and maintaining partnerships with local, state, and federal agencies
  • Contracting with public and private agencies to provide services
  • Review consumer and provider satisfaction and process grievances and complaints
  • Sponsoring and providing training programs for staff of provider agencies
  • Evaluate the cost effectiveness and quality of services delivered
  • Review authorized and paid claims
  • Safeguard against unnecessary utilization of publicly funded services

 

Contractual Programs

  • Consumer Support – prescription, lab, utility, rent, security deposit
  • Crisis Beds for Adults
  • Deaf Interpretation
  • In-Home Intervention for Children
  • In-Home Intervention for Adults
  • Jail Case Management
  • Jail Mental Health
  • Mental Health Transportation – clinic appointments
  • Program to Assist Transition from Homelessness – Case Management
  • Transition-Age Youth – young adult independent living
  • Transition-Age Youth – mental illness & substance use
  • Wellness and Recovery

Fee-for-Service Program

  • Case Management for Children, Adolescents and Adults
  • Inpatient Psychiatric Services
  • Outpatient Psychiatric and Therapeutic Services
  • Psychiatric Rehabilitation
  • Residential Rehabilitation
  • Mobile Treatment Services
  • Supported Employment Services

Downloadable Forms

Resources